1. Introduction
GetTradeReady ("we," "us," or "our") operates gettradeready.com. This Privacy Policy explains how we collect, use, and protect your information when you use our field service management platform.
2. Information We Collect
- Account information: name, email address, phone number, and business details provided during registration
- Business data: work orders, invoices, customer records, and job information you enter into the platform
- Payment information: processed securely through Stripe. We do not store credit card numbers
- Location data: technician GPS coordinates collected only during active jobs with user consent
- Usage data: log files, browser type, and pages visited to improve our service
3. How We Use Your Information
- To provide and operate the GetTradeReady platform
- To send invoices and job notifications on your behalf via email
- To sync invoice data with QuickBooks Online when you authorize the integration
- To process payments through Stripe Connect on behalf of contractors
- To communicate service updates and support
4. Third-Party Integrations
- Stripe: payment processing, governed by Stripe's Privacy Policy
- QuickBooks Online: invoice sync, governed by Intuit's Privacy Policy
- Google Maps: technician routing and location, governed by Google's Privacy Policy
- Supabase: secure cloud database hosting
- Resend: transactional email delivery
5. Data Sharing
We do not sell your personal information. We share data only with the third-party services listed above as necessary to operate the platform, or when required by law.
6. Data Security
We use industry-standard encryption and secure cloud infrastructure to protect your data. Access is controlled through role-based permissions.
7. Data Retention
We retain your data for as long as your account is active. You may request deletion of your account and associated data by contacting us at support@gettradeready.com.
8. Your Rights
You have the right to access, correct, or delete your personal information. Contact us at support@gettradeready.com to make a request.
9. Children's Privacy
GetTradeReady is not intended for users under 18 years of age.
10. Changes to This Policy
We may update this policy periodically. We will notify users of significant changes via email.
11. Contact
Edwin | GetTradeReady | support@gettradeready.com | gettradeready.com